Monday, 2 October 2017: 13:00-14:00
National Harbor 14 (Gaylord National Resort and Convention Center)
When more than one person is in a meeting, disagreement on the interpretation of results, conclusions, implementation, and subsequent directions is the likely outcome, which leads to conflict. An effective leader has learned how to manage conflict and use it to improve team performance. This workshop will discuss conflict sources and explore ways to minimize the disruption that often results. This is a one-hour workshop.
Dennis W. Hess